FAQs
I have lost my share certificate, how do I obtain a replacement?
You should contact Capita Registrars to request a replacement. You will be sent a form of indemnity to sign and return. A new certificate will then be sent to you. Please note that there is a charge for this service.
How do I update my personal details?
It is important that your personal details are updated if there is a change to your name and/or address. Please write to Capita Registars with details of both your old and new address and quote your Investor Code (IVC). If your name has changed, then you should enclose a copy of your marriage certificate in the case of marriage, or a copy of the legal documentation confirming name change in other cases.
How do I advise the death of a shareholder?
In order to register the death of a shareholder you should correspond with Capita Registrars, providing details of the deceased’s name, address, and Investor Code (IVC). Capita will then advise you of the procedure and documentation they will require.
I have questions about tax on my shares – who should I direct them to?
You should seek advice from an independent financial advisor.